Contact Us
Get in Touch
We are here to support your business with reliable sterilization solutions. Whether you have product inquiries, OEM/ODM cooperation needs or project support, our team is ready to help.
- Product Inquiries Get detailed product information
- OEM/ODM Cooperation Customized solutions for your brand
- Project Support Professional guidance from concept to implementation
Your Partner
in a Safer World
Contact Information
- Email UsJason.wangxiaokang@gmail.comWe will reply within 24 hours
- Call / WhatsApp+86 199 5663 5178Chat with us anytime
- Our AddressNo. 168, Health Industry Park, Hefei, Anhui, ChinaWelcome to visit our factory
- Business HoursMonday – Friday: 8:30 AM – 6:00 PM (GMT+8)We are here to support you
Real People
Real Support
A Safer World
Why Contact Kangde Med?
- Technical ConsultationProfessional answers from our experts
- Product RecommendationFind the right solutions for your needs
- Custom PackagingOEM/ODM services with flexible customization
- Sample SupportRequest samples for evaluation
- Global Shipping GuidanceSupport on logistics, documents and delivery
- Long-term PartnershipMore than a supplier, a trusted partner
Our Location
Convenient access, welcome to visit us anytime.
Frequently Asked Questions
View All FAQsWhat information should I provide when sending an inquiry?
Please tell us the product (or the application you want to monitor or package), sizes and quantities, the sterilization method you use (steam, EO, plasma or formaldehyde), your destination port or address, and whether you need OEM printing or private-label packaging. Our team replies within 24 hours on working days.
Can you provide samples? Are they free?
Yes. Samples of indicator tapes, indicator strips, pouches and reels are available for evaluation. Small sample sets are free of charge; we ask customers to cover courier costs, which are refunded against the first order.
What is the minimum order quantity?
MOQs are set per carton — for example 240–480 rolls of indicator tape or 100 boxes of indicator strips. Mixed-product orders are welcome; contact us for the exact MOQ of each item.
What is the typical lead time for orders?
Standard products ship within 7–15 working days of order confirmation. Custom-printed or OEM products take 20–30 working days after artwork approval.
What payment terms do you accept?
We accept T/T bank transfer and L/C for larger orders. Standard terms are a deposit with the order and the balance before shipment; other terms can be discussed for long-term partners.
Do you offer OEM / ODM services?
Yes. We manufacture indicator tapes, indicator strips, pouches, reels and oral-care products under customer brands, with custom widths, sizes, print designs, labels and retail packaging. Artwork guidelines and mock-ups are provided before production.
- Quick Response, Global SupportWherever you are, our team is always ready to assist you.
- 24-HourResponse time
- Multilingual TeamEN / 中文 / other languages
- Global SupportServing 100+ countries