Real-World Solutions. Real Impact.

Central Hospital CSSD Upgrade

Complete upgrade of the sterilization monitoring system and pack control for an 800-bed private hospital preparing for JCI re-accreditation.

Bangkok, ThailandLocation
Central Hospital (private, 800 beds)Customer
HospitalsApplication
Mar 2023 – Nov 2023Project Period

1. Customer Background

A leading private hospital in Bangkok providing comprehensive care to local and international patients, with around 2,000 medical staff and about 50,000 surgeries a year. Its CSSD supplies twelve operating theatres and all wards.

800+Beds
2,000+Medical staff
50,000+Annual surgeries
JCIAccreditation

2. Challenges

Inconsistent monitoringManual recording and mixed indicator brands made it difficult to prove consistent monitoring of every pack.
High workflow pressureGrowing surgical volume required faster packing and fewer rejected packs.
Higher compliance standardsJCI re-accreditation demanded complete documentation of internal and external indicators.
Cost controlThe hospital needed a solution that balanced quality with long-term consumable cost.

3. Solutions Provided

Complete product portfolioOne supplier for indicator tapes, Type 5 integrating strips and ISO 11607 pouches and reels.
Technical trainingOn-site and remote training for CSSD staff on indicator placement and interpretation.
Workflow optimisationStandard pack sizes and reel widths agreed for each instrument set.
Ongoing supportQuarterly reviews, lot documentation and a stable delivery schedule.